Moving Home

If you are interested in moving to a new home then there are a number of options open to you including a transfer or mutual exchange. If you are unable to occupy your home and have an urgent requirement to move you should contact your local authority. Details can be found here.

Requesting a transfer

The tenant must hold a tenancy with the association for over two years, have a clear rent account and not be subject to any other legal action for breach of tenancy.

The tenant can contact the association to request a transfer by phone, letter or in person. The Housing Offi cer/Operations Manager checks that the tenant meets the qualifying criteria and confi rms eligibility to the tenant.

If you have a serious illness and have a serious reason for moving you will be considered as priority. However if you have rent arrears you will not be considered for a transfer until your have cleared your debt.

The tenant will be asked to complete a transfer application form. Where necessary a consent form to release confi dential information should be signed so that medical or other confi dential information can be requested from the appropriate body. The Operations Manager will advise the tenant on all the options available such as Mutual Exchange etc.

Mutual Exchange – swapping homes with another tenant

Mutual Exchange is an option you may want to consider if you are a tenant and you are looking to move home. It’s where two or more tenants exchange tenancies and move permanently into each others homes with their landlord’s permission.

Are you eligible to exchange?

If you hold a secure, assured or fi xed-term tenancy and have completed any probationary period, then you’ll be eligible to exchange your property with one of the following:
• Another LSHA tenant
• A tenant from another housing association
• A local authority tenant