We have rebranded the Housing Officer role to reflect the changes that we are discussing with our engaged tenants and deliver a more dynamic and focused housing management service.  Operational responsibility for delivering all housing management functions including rent collection. This involves ensuring your estate is clean, tidy, ASB issues, tenancy sustainment, advice on all aspects of your tenancy and supporting you to manage your rent payments. Suzanne brings a wealth of robust and confident experience from the housing sector. She is passionate about providing a responsive and efficient service to meet the needs of residents and to improve the experience they have from us as a landlord. Suzanne’s extensive knowledge and experience in the sector has already made an impact on the service our tenants have received.