This role has been established to primarily support the Maintenance Manager.  Responsible for logging, reporting and monitoring repairs.  Khai is also responsible for tracking and logging any reports of damp and mould.

Khai says Being a Neighbourhood Officer and Repairs Coordinator is rewarding because it sits at the heart of delivering safe, well-managed homes and positive resident experiences. The role allows me to make a direct difference to people’s lives by ensuring properties are well maintained, issues are resolved efficiently, and residents feel listened to and supported

Khai is committed to building a positive and productive future within LSHA by delivering high-quality, resident-focused services. I aim to work collaboratively with colleagues and residents and contribute to safe, sustainable communities where people feel supported and valued.