Lambeth and Southwark Housing Association

Telephone Survey

The last 18 months have been a challenging time for everyone. LSHA are undertaking a telephone survey to see how we have fared over the last two years and if you are contacted we would really appreciate your taking part.

The company are called PEXEL and we have used them successfully in the past. If you have any doubts about anyone calling you please contact us on 020 7735 3935.

COVID-19 Update July 2021

We had hoped that with effect from the 19th July we would be returning to something like ‘normality’. Unfortunately the risk posed by COVID-19 remain high and in the interest of the safety of our staff and tenants we will not be in a position to welcome casual visitors to our office. Our staff can continue to be contacted by telephone, phone and by email. Zoom can also be used to communicate with us.

In addition to our direct line number 0207 735 3935 you can also contact staff via mobile numbers:

Diane Thompson, Housing Officer: 07757 771643
Elaine Brown, Housing Officer: 07903 623776
Sekada Yarde, Maintenance and Admin Officer: 07757 771660

The current government guidance enables our contractors to provide a routine repair service in most cases. There will however still be challenges. Social distancing must be maintained when visiting homes and contractors will also ask certain questions to ensure your and their safety. If there is any risk of safety being compromised an operative may not be able to complete the repair so please ensure that children and all household members fully understand this if inviting anyone into your home.

It is important that you let us and our contractors know in advance if any member of your household is self isolating.

On rare occasions, it may be possible to arrange an office meeting. This must be arranged in advance.

Thank you again for your understanding and support.
Keep safe and keep well,

Mark Jackson
Chief Executive

Welcome to Lambeth & Southwark Housing Association (LSHA)



This is the place for you, tenant, friend or visitor, to find out more about us and what we do. We hope you enjoy your visit.

LSHA is one of over a thousand housing associations in England providing homes and housing services. With 300+ homes in south London we are one of the smaller associations but our strength comes from our size. We serve local communities and create good neighbourhoods where people are happy to live. We are open and accessible in the way we work, and tenants are at the heart of what we do.

Lambeth & Southwark Housing Association


29 Jul, 2021


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