We appreciate your patience, understanding and the many positive conversations held with tenants over the lockdown period. As we now enter the third formal lockdown since last March we continue to do everything we can to deliver the services you are entitled to expect.
Our staff can continue to be contacted by telephone, phone and by email. Zoom can also be used to communicate with us. In addition to our direct line number you can also contact staff via mobile numbers:
In accordance with government guidelines those businesses that can operate remotely should continue to do so. With this in mind LSHA staff are operating from home whenever possible. We appreciate your patience if you are finding it more difficult to contact us than usual.
I am pleased to confirm that the latest government guidance enables our contractors to provide a routine repair service in most cases. There will however there will be challenges. Social distancing must be maintained when visiting homes and contractors will also ask certain questions to ensure your and their safety. If there is any risk of safety being compromised an operative may not be able to complete the repair so please ensure that children and all household members fully understand this if inviting anyone into your home.
It is important that you let us and our contractors know in advance if any member of your household is self isolating.
On rare occasions it may be possible to arrange an office meeting. This must be arranged in advance.
Thank you again for your understanding and support. Keep safe and keep well,
Mark Jackson Chief Executive
Welcome to Lambeth & Southwark Housing Association (LSHA)
WORKING FOR BETTER HOUSING
This is the place for you, tenant, friend or visitor, to find out more about us and what we do. We hope you enjoy your visit.
LSHA is one of over a thousand housing associations in England providing homes and housing services. With 300+ homes in south London we are one of the smaller associations but our strength comes from our size. We serve local communities and create good neighbourhoods where people are happy to live. We are open and accessible in the way we work, and tenants are at the heart of what we do.